The Terms and Conditions of Our Tours and Workshops

Safety & Enjoyment

Like many rural properties, the grounds of Fleurs de Lyonville (and its tour partnerss) come with potential hazards; varying surfaces, uneven ground, steps, animals, insects, flora and fauna, allergens and water features to name a few. So, it’s essential that you wear appropriate clothing, footwear and maintain a watchful eye. Please remain within the allocated areas as directed by your hosts.

We always do our best to see that all reasonable care is taken in the administration of all on-farm gatherings and workshops. However, please note that all participants visit and attend these gatherings and workshops at their own risk. Please take time to peruse the full T&Cs upon purchase of your tickets.

And finally … Whilst you are very welcome to wander the gardens as guided by your hosts, please do not pick from the gardens and respect the owners’ privacy by remaining within all designated areas.

Non-Attendance

Please note, tickets are NOT refundable. In the unfortunate situation that extenuating circumstances mean you are unable to attend, you can request permission from us via email to transfer your ticket to someone you know (at your own arranging) providing full payment has been made at the time of the request. This will be at the discretion of and with prior agreement from your hosts. It is your responsibility to inform us of the full details of the new attendee including their full contact details and any dietary and personal health and safety requirements.

Ethics

In the spirit of wellness and collaboration, we’ll bring the flowers if you bring kind-heartedness and joy. This gathering is strictly non-smoking.

Dress Code

Fleurs de Lyonville is a working farm and this is an indoor-outdoor experience, potentially held during inclement weather, which can be anything from icy chills to blistering heat! We invite you to dress comfortably, come as you are. Know that any photos taken on the day might be uploaded to socials. Do wear weather- and farm-appropriate clothing. Most importantly, wear a smile!

Photography

In purchasing a ticket, you agree to being in any photos that might be taken on the day and published.

Sustenance

You will be provided with whatever food and drink are indicated on the page detailing the event. Please let us know if you have any special dietary requirements at the time of booking.

Weather & Cancellation

We will keep a keen farmer’s eye on the weather in the lead-up to the gathering. You will be notified in the event that we need to cancel or postpone the gathering due to a Total Fire Ban and/or any other such extreme and unfavourable conditions.

Proof of Ticket Purchase

To save precious trees, you can bring your smartphone receipt and we’ll check off an attendee list upon arrival.

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